Reach for Telecom Services Established in 2009, Reach is the first specialized customer contact center in Palestine that offers Business Process Outsourcing (BPO) services through multi-lingual channels.

  • Palestine

Through powerful cost saving solutions and channels, highly trained professionals and superior technology, Reach is the pioneer in tailoring business telecommunication needs with high quality customer experience.
We believe that building strong client relationships and strategic partnerships can be done through excellent services, qualified employees and high-tech, resulting in an exceptional CRM product and outsourcing value.
With more than 9 international and regional awards and ISO 27001 Information Security Management certification, Reach is committed to offer customers internationally recognized assurance of effective information security management in its processes, governance, and legal compliance.

Our Services

- Voice Services

a.‎ Customer Service
b.‎ Complaints ‎
c.‎ Emergency
d.‎ Order Taking
e.‎ Surveys
f.‎ Virtual Seats
g.‎ Telesales ‎
h.‎ Telemarketing
i.‎ Bulk Voice Messaging ‎

- Digital Services

a. Social Media Management
b.‎ Email
c.‎ Live Chat
d.‎ Chatbot
e.‎ SMS

- Business Process Outsourcing Services (BPO)

a.‎ Financial Bookkeeping
b.‎ HR and Payrolls
c.‎ IT Support


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